As a Unified Communications / Telecom Business Analyst, you will:

  • Leverage your skills and knowledge of various communication technologies, and ability to apply that to inform strategic decisions and solve real operational challenges
  • Produce high-quality communication and business requirements documentation 
  • Assess various communication technologies, service delivery models, and end user devices 
  • Analyze the total cost of ownership of delivering communication services using existing infrastructure compared to future state solution options 
  • Identify opportunities to reduce operational costs needed to support telecommunication service delivery 
  • Support the client team in the development of future state communication roadmaps and delivery strategies 
  • Understand user experience research & analytics to ensure that solution options meet client’s communication requirements 
  • Work with multiple stakeholder groups to build client consensus for future state recommendations 
  • Identify opportunities for communication process improvements 

You will thrive in this role if you:

  • Have 3+ years of proven experience delivering telecommunications or unified communication projects 
  • Are a strategic thinker and able to proactively provide recommendations for communication solutions 
  • Form key relationships across organizations to build a strong culture focused on growth, learning and achievement 
  • Have the ability to quickly assess and understand new communications technologies and apply that understanding to client objectives 
  • Possess strong writing and communication skills 

As an ideal candidate, you will also have: 

  • Microsoft 365 online suite, preferably with Teams Voice features 
  • Legacy telecommunications infrastructure and migrating to current communication solutions 
  • PBX systems and onsite integration requirements 
  • Balanced business / technical background 

Life at Barrington:

  • The Barrington Consulting team offers the total package 
  • We are a team of achievers who are all about working hard for our clients to make a difference in local communities 
  • In a small firm like ours, you can think like a boss and drive your own career path while being supported by firm leadership to try, and learn, new things 
  • At Barrington Consulting, we appreciate the unique experiences and talents that each team member brings to the table 
  • Our team lives the work hard, play hard mantra and work / life balance is a reality.    
Unified Communications (UC) / Telecom Business Analyst
    Full-time
    Halifax, NS
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